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Shipping, Returns & Payment Info
We offer FREE domestic shipping within the USA for orders over $100. For orders under $100, shipping starts at just $6.95.
International shipping prices start at $15 and may vary based on the weight and location of your order. For a detailed breakdown of our shipping rates, please refer to our shipping policy page.
Order processing time:
Once we receive your order, our team will promptly pick, pack, and process it within 48 business hours*. You'll receive an email with your tracking details as soon as your order has been processed, so you can stay updated on its delivery.
Estimated delivery time:
Delivery times vary depending on your location. Here are some estimated delivery times:
- Domestic USA: 4-7 business days
- Canada: 5-10 business days
- South America: 7-10 business days
- Australia/Asia: 10-14 business days
- UK/Europe: 7-14 business days
- Middle East/Africa: 12-20 business days
For a detailed breakdown of our delivery estimates, please refer to our shipping policy page.
With our affordable shipping rates and speedy processing times, you can expect your EHPlabs order to arrive at your doorstep in no time.
Exchanges & Returns
We're here to help make sure you're completely satisfied with your purchase from EHPlabs!
If for any reason you receive a damaged or incorrect product, simply let us know within 7 days of delivery and we'll be happy to replace it or refund your purchase price.You can start a return by emailing us at email@example.com.
If you receive a defective or damaged item, don't worry! Just contact us right away and we'll work with you to evaluate the issue and make things right. Please take a photo of the issue so we can quickly resolve the problem.
While we're unable to accept returns on certain items, such as opened supplements, clearance items, loyalty points, and gift cards, we're always happy to help with any questions or concerns you have about your specific order.
And don't worry, we're always here to help with exchanges as well! Just return the original item and make a separate purchase for the new one.
We'll be sure to notify you once we receive and inspect your return. If approved, we'll refund your original payment method within 10 business days of receipt. If you have any questions about the process and if it's been more than 15 business days since your return was approved, please don't hesitate to contact us at firstname.lastname@example.org.
We're always here to help.
Shopping has never been easier with our flexible payment options.
Choose from our range of convenient payment methods, including Buy Now, Pay Later services such as AfterPay, Klarna, Shop Pay, and Sezzle.
If you prefer to pay on the spot, we also accept all major credit cards, including AMEX, Mastercard, and VISA. With so many options to choose from, you can shop with confidence and convenience.